Comcast Cable TV vs DIRECTV

Comcast vs DIRECT TV

Comcast HD vs DIRECTV HD

HD is a great way to bring the family back together. Our customers tell us that HD draws kids young and old back to the family room for TV night. Don't waste the moment: Make sure you have something great to watch in HD. Naturally, you want to choose a TV carrier that offers more of the HD programming your family wants to watch.

Just look at a few of the popular HD programs that DIRECTV broadcasts - but Comcast does not:

Animal Planet HD Big Ten Network HD Bravo HD Cartoon Network CNBC HD+ Fox Business Network HD FUEL TV HD FX HD HDNet Movies MGM HD Sci-Fi Channel HD Smithsonian Channel HD Speed Channel HD Starz Kids & Family HD The Learning Channel HD The Movie Channel HD The Science Channel HD The Weather Channel HD

These are DIRECTV National HD Channels, so you get them no matter where you live. DIRECTV also offers HD Local Channels (ABC, CBS, NBC, Fox) in most metro areas, so you'll get the popular network shows in HD as well. Use our website right rail to check Local Channels in your area.

Let us help you choose a DIRECTV Channel Package that's best for your family budget. Give us a call toll free and we'll show you how easy it is to switch from Comcast to DIRECTV.

The experience speaks for itself

Have you ever subscribed to Comcast digital cable tv as your television provider? If so, what was your experience? People are deciding again and again that Comcast digital simply doesn't compare. Read on to see why.

Let's face it, DIRECTV and Comcast cable are both competing to be your tv provider. But there are good reasons why 16 million customers nationwide have already chosen DIRECTV, the nation's #1 satellite tv provider.

It's a fact that Comcast sales are going down. In the July 27, 2007 Wall Street Journal article entitled Comcast's Growth Engine Shows Wear as Net Jumps, Shira Ovide writes: "Comcast reported a 28% increase in earnings but said it lost 95,000 TV subscribers in the quarter ..."

DIRECTV Beats Comcast

FEATUREDIRECTVComcast
Digital quality100% digital quality on everychannel, all the timeDigital quality on all higher channels (channels 2-99 are in analog format)
Picture QualityExcellent and reliableOften grainy
OutagesSignal 99.96% of the time. DIRECTVis out only 9 minutes a yearProne to more frequent and longer outages
Sound qualityDolby Digital 5.1 Surround SoundDolby Digital possible with HDTVoption
Highest number of channelsOver 255 channelsOver 275 channels
Average number of channels perpackageMany more channels than Comcastfor comparably priced packages from Family to PremierSignificantly fewer channels thanDIRECTV for comparably priced packages from Family Tier to DigitalPreferred
Offer premium networksYesYes
Customer ServiceSuperior customer service, voted#1 by J.D. Powers & Associates; free installationMixedreviews
Fees for extra standard receiversNo charge for setting up standardreceivers on multiple tvs in the homeFirst converter box free; monthlyfee for each additional digital converter box
High DefinitionIncluded with Plus HD DVR &Premier packages; free first HD receiver; $4.95/mo. for eachadditional HD receiver; up to 150 channels in HD, including majornetworks and local channels. Not limited in of channels in HD,which require five times the bandwidthMonthly fee for first andadditional HD receivers and service; HD only on ABC, CBS, NBC,Fox, PBS, ESPN HD, HBO HD, Showtime HD, Cinemax HD, Discovery HD,TNT HD, along with many On Demand movies in HD
Digital Video Recording (DVR)Included with Plus DVR, Plus HDDVR & Premier packages; free first receiver through instantrebate ($4.95/mo. for each additional DVR receiver); 100 hours ofrecording; built-in dual tunerMonthly fee for first andadditional HD/DVR combo receivers and DVR service; built-in dualtuner
Sports ProgrammingExclusive sports programming with packages such as the NFL Sunday Ticket and Mega March MadnessBasic but more limited sportsprogramming with non-exclusive packages
International ProgrammingOver 30 different languagesrepresentedProgramming limited to Spanish,French, Chinese & Filipino
Music channelsUp to 67 XM radio stations with exceptional variety of music45digital music channels
Parental ControlsYesYes
Interactive FeaturesExtensive Limited to On Demand programming

Changes in Comcast's On Demand Programming

The On Demand Library, equivalent to Pay per View, is one of Comcast's most prized features with over 100 channels available for viewers to watch when they choose. Unfortunately, it is now being downsized. Comcast On Demand recently changed its access to be dependent on the level of cable tv service a customer receives. This means that some Comcast customers will no longer be able to view certain programs or categories of programming on the On Demand menu. For example, if you do not subscribe to the Sports Entertainment Pack, the NFL Network will no longer be available to you. This is a great loss to those who have had this option up until now.

Comcast's Triple Play bundle falling short

More and more people now beginning subscriptions with DIRECTV say that they're frustrated with Comcast's "Triple Play" bundle combining phone, tv and internet service. Many feel it does not meet their expectations in terms of quality of service in each of the three areas. Lots of people learn - some too late - that Triple Play offers a reduced level of service for tv, internet and phone. That is, a level of service you would not accept for tv, internet or phone alone.

DIRECTV's high-ranking customer service

The polls say a lot! DIRECTV has been ranked #1 by J. D. Power among cable and satellite providers for customer satisfaction several years in a row. The University of Michigan's American Customer Satisfaction Index has placed DIRECTV on the top of the list of television providers for the past six years, while cable didn't even make the list.

Digital quality makes DIRECTV stand out

The digital benefits alone make DIRECTV stand out! DIRECTV is able to offer up to 250 channels with 100% digital quality on every channel, all the time. Compare this with digital cable tv, offering on average only half the programming for the same amount of money, some channels digital and some analog.

DIRECTV's exclusive programming

DIRECTV truly leads the way in exclusive programming. Cable tv lacks these exclusive, on-demand partnerships. DIRECTV lets you view the FX series before it airs and the newest musical events only on CD USA. Other valuable programming options include up to 67 channels of XM Satellite Radio, 55 Pay Per View options per day and over 30 premium movie channels

Differences in sports coverage

DIRECTV offers over 25 specialty and regional sports networks featuring action-packed programming from the NFL, NBA, MLB, NHL and MLS. Avid football fans can get DIRECTV's exclusive NFL Sunday Ticket with up to 14 NFL games per week, available in HD as the SuperFan package! The list of specialty sports includes the NASCAR HotPass, NBA League Pass, NCAA Mega March Madness and MLB Extra Innings.

Sports fans tend to be disappointed by Comcast because its programming is significantly less varied and does not offer DIRECTV's exclusive deals. Yet Comcast does offer coverage of the major games of most sports organizations.

International Programming

DIRECTV's International programming has a global scope, comprising over 30 different language networks. It includes popular Spanish language channels along with those in Arabic, Portuguese, Korean, Hindi, Russian, and many more. Comcast, on the other hand, offers programming in Spanish, French, Chinese and Filipino.

 

I love being validated. I

I love being validated. I have had Comcast for some time now. The reception is bad in one room and fine in another. I would have to pay to have this fixed. Then they sent me a notice that they are dropping 8 channels, some I watch. But they are not lowering the price. I asked if they had any bundles for me. I just have extended basic cable, don't want digital/hd. I also have internet service. I pay the same as my sister who has gone digital, she has t.v., internet, and phone for the same price I pay for just basic cable and internet. Unless you go digital you're stuck. Then she found out her phone has been out for days on end and had to call numerous times for service, I suggested she get a rebate on the service lost. But they don't do that. Cable stinks, the line-up of shows stinks. My DTV will be installed in 2 weeks, I can't wait. Finally I can watch some good T.V. Thanks Direct T.V.

I have had comcast for 2

I have had comcast for 2 years and some of the channels you have to buy and I looked up directv and they had alot more channels and HD channels for free than comcast,when they said that you have to get the bigger package to get the sci-fi,discovery channel and others I was upset because they were my favorite channels so I told them if you can get me those channels just two more that I will stay as your customer and they said we cant do that you have to get the bigger package and I said ok then you dont want me as a customer anymore I just we could have had made a deal but he cept on arguing so I said get me off this plan than then when I went to directv they had mostly all the channels i wanted so I said to my self that it would be that directv had better channels not more than comcast. for me it depends on what good channels are there on the screen.

First, Comcast had to

First, Comcast had to replace the first THREE cable boxes they gave us - they kept crapping out.
Second, Comcast channels can't compare to Directv.
With Comcast, I didn't get History Int'l, the Biography Channel, the NASA channel, etc. (The first two I didn't get because I didn't want a huge package of channels, and Comcast DOESN'T CARRY NASA-TV, even though it's a free feed.
So today I switched to Directv. I got a pretty basic package, and I'll have those channels and more!
I had Directv a while back - I switched to Comcast because I didn't know better.
Now, I pay less and have better programming.

I switch to Comcast in

I switch to Comcast in January. It has been a terrible experience. Comcast recycles their boxes. The boxes they installed in my home were huge & I had to call several times to report problems with the boxes. Their installation fee is high. The rebate never arrived. I had to place a complaint with the better business bureau because each time I called no one even acknowledged my rebate. I got tired of dealing with them & switch back to Direct TV. Direct TV came & installed brand new cute little boxes that work perfect. They only charged a little under $20.00 for the set up & gave me a discount on my monthly bill. The picture quality is 100% better, I have no complaints.

I used to have Directv, but

I used to have Directv, but when my wife and I moved to a new home, we figured we would try Comcast. After all the discounts and promotions, the cost about equaled Directv. That's all that equaled dtv! The picture is horrible, grainy as hell. There are about 4 HD channels worth watching, and our service cuts in and out, glitches, and stalls almost everyday. Now my trial period is ending and my rate will go up $30 per month. I am done with Comcast, they suck. There dvr's are crap! We are on our fourth dvr from comcast in just over a year. Don't waste your time or money on comcast.

How many channels is Comcast

How many channels is Comcast going to drop for non-digital customers?? I don't want digital cable. I don't like the "lag-time" that occurs with digital when channel surfing.
Comcast has dropped Sci-Fi, Outdoor Life, CMT, and several others that I used to watch. What's a guy supposed to do? I'm switching to Direct TV!

Comcast keeps raising rates

Comcast keeps raising rates on TV and dropping channels. There is basically nothing to watch for $50 a month. Now, they told me I have to pay for a service call because I don't have a protection plan - that tears it. How they think people don't mind being nickel and dimed and don't realize that Comcast is saving money on programming costs by dropping channels while maintaining price is amazing.

If I have to get set-top-boxes and I don't get free service calls there is basically no advantage to cable. I will get many more channels with DirecTV and adding it to my Verizon phone and switching to Verizon DSL will save me about $60 a month for the first 12 months and $40 thereafter.

Funny you mention this.

Funny you mention this. Just yesterday Comcast took away the SCI FI Channel and Animal Planet from my lineup in basic cable and added them to the High Definition lineup. It's a good thing that I don't watch either channel. I have a feeling this is going to keep happening.

Today Comcast took a nice

Today Comcast took a nice leap further downhill. 4 channels are no longer available if you have Expanded Basic, unless you now add their digital converter. I'm guessing this is the start of the digital transition. Granted they offer it free for 12 months, but you still pay the fees and taxes. So the bill will go up for nothing extra, then even higher next year. So now waiting for Verizon fios TV to begin to compare it to Direct TV.

Cancelled the terrible "High Speed Broadband" when told on the phone, "your Internet is so slow because too many people in your area are online." Yet their commercials stated, "Comcast Broadband will never slow even if everyone in your are is online." It was literally slower than dial-up. At least with dial-up you could check email.

True Hardcore Sports fans

True Hardcore Sports fans can't exsist using Comcast as their TV provider. DirectTV offers much more content than Comcast, you can't even get ESPNU on Comcast which deployed back in 2005. As side from a very limited Sports Pack, customer service and pricing make DirecTV hard to beat.

I have had Comcast since

I have had Comcast since October 2007. Comcast was provided through my Homeowners Association, so we decided to go with it. What a mistake. I was quoted a fee of $85.00 per month, since October our first bill was over $100.00, I received a bill in December for over $200.00. Keep in mind we paid the first bill. I can not get a correct caculation of what I am being charged for. The reception was horable from day one. Thier customer service is the worst. Everytime I call and ask if someone can come out and check what they installed, there is a charge of $28.00. The problems are the same as day one, most companies would have sent someone out immediately. I was advised to go to the President of my HOA and let them know what the problem is. After going online and reading these comments I am sure that I need to go back to DirectTV. We had Direct for approximately 7 years and the only time we had problems with it was when it rained other than that it was fine. The channels were a lot clearer. Watching Comcast reminds me of watching Television in the Sixty's.

Directv is alot better than

Directv is alot better than cable or Dish Network. And the reason is because I had Comcast as my cable service and the bills where getting more and more higher like each year and with less channels of entertainment. Of course it is not a contract but its very expensive and to me a one year requirement of the directv standard receivers is not along term. Now the dish network it has alot of channels too but the two of my friends told me that they canceled dish network because they did not like the service. They told me that yes its more cheaper but it had lots of sport channels and other channels that were boring and im not a person that likes watching sports so I got directv. I been a diretv customer for almost a year and I been having an excellent experience with directv good bye comcast!

I have had DirectTV for over

I have had DirectTV for over 5 years. We used to have Adelphia and had nothing but problems even with local channels. I will say I swear by DirectTV. The only problem I have is in heavy snow and that is solved with a quick sweep from a broom. So a tip I would give is to install the dish so you can brush it off with a broom. My neighbors have theirs on their roof and now know why I installed mine on the side of the house where I can reach it with a broom.

Well it looks like all of us

Well it looks like all of us are getting whacked by Comcast. I got my bill on 12/31/07, and along with it I received 3 pages detailing all of the rate increases effective 2/1/08. Great. I've only been a customer for 2 months, and already I have to pay more. I live in Mass, and my monthly bill is normally ~$65 for basic cable and a very low-tier digital package, NO premium stations or sports packages. It is now going up $6 per month. That's a NINE percent increase! If anyone doesn't believe me, I'd be happy to show them a copy of the 3 pages of crap w/the rate increases. They keep using HD TV as the excuse. Well why does Direct TV charge so little? They have more HD channels than anyone. Unfortunately I'm stuck with the Comcast bandits because I can't get Direct TV where I live. I HATE COMCAST!!!!!!

I am an unhappy Comcast

I am an unhappy Comcast Customer and am going to try Direct TV
My Comcast bill is $163.00 per month and I only get 1/3 of the Digital channels unless I subscribe to the others at an extra fee. They seem to take away the popular ones in order to make you purchase extra packages. The NFL network is also extra. I pay for analog, Digital, 8 HBO DVR, HD and Internet. . HBO is a waste, mostly reruns. All I get from Comcast is "you must purchase this package to get those channels. New price increases and notices of channels they are dropping. The sound when I switch channels is not the same and I have to constanly turn it down or up for each channel. They said they are working on this problem several months back.
I hope Direct TV is better and cheaper

I contacted Comcast this

I contacted Comcast this morning as my bill went from $116.00 last month to $182.66 in January. I called customer service for Comcast and was told that my new bill reflected my new monthly service. She also told me that if I cancel my service my internet access bill would go up by an additional $15.00 per month. I told her that nobody had ever told me that this happen and she responded, "Well, I'm telling you now".
I called Direct TV this morning and am scheduling installation as soon as possible. NUFF SAID?

In March I switched from

In March I switched from DISH to Comcast. Dish did not have the customer service I needed and kept going up in price, but Comcast did not bother to tell me that I could not tape and watch a different channel without a upgrade and the ON DEMAND had very limited selections. The only good thing about comcast was I cancelled it after 28 days and called DIRECT.

What a difference! The picture is wonderful, I have a DVR and the customer service is fantastic. My package offers Lifetime Movie Network, most of the sports channels where I can see all the College Football I desire,Chiller and Slueth channels, and all the news networks.

I would advise anyone to go with Direct TV.

In Conneticut, Adelphia was

In Conneticut, Adelphia was take over by COMCAST, neither worth the fees, Paying more, getting less. Can't wait to make the change, doing research as we speak. after speaking with people who have DIRECTTV it appears to offer so much more , well see.
Give me anything but COMCAST!

I'm considering Directv

I'm considering Directv since the Comcast channels often provide mediocre audio/video. Their HD channels aren't synched perfectly and their audio leaves much to be desired.

I've been a Comcast customer

I've been a Comcast customer since day 1 in the Phila market when they bought out Suburban Cable. Needless to say, when I got my bill for December along with the new "price change" listing effective 1/1/08--I flipped and said "enough is enough"...and called to subscribe to DirecTV.
I am currently paying $76.65/month for the "digital preferred" package ($64.70 pkg + $11.95 receiver) along with a HD DVR receiver. The package provides the analog channels (2-99) along with the digital and HD channels and my price does not include any movie channels. The same service as of 1/1/08 goes up $5.50 -- to over $82.00....The service leaves a lot to be desired. On two occasions in the last year I've had to request service due to the DVR no longer playing back my recorded programs...and each time my promised day of service--the tech never showed. After calling back first time--told "we don't even have your call on file" and the second time--told "we show him to come such-and-such day"....AFTER TAKING A DAY OFF FROM WORK! A third time within the year, another trade-in of receiver due to pixelating of the picture on all channels. As another poster said--the digital channels often-times don't match with the voice...and the picture often-times will freeze.
THIS is the service you can expect from Comcast readers!!!

I have comcast internet and

I have comcast internet and digital tv in Houston. The sound quality on the lower channels is poor and there is a delay on the lip sync in HD broadcasts. When I called for service I got the message that their volume of calls was so great that they could not handle any more and I would have to call back. Who lets them get away with this level of service?

I FEEL YOUR PAIN WITH

I FEEL YOUR PAIN WITH COMCAST. WE HAVE HAD 3 DOWN TIMES LASTING MORE THAN 12 HORS EACH IN THE LAST 3 MONTHS. I RECENTLY WAITED IN THEIR LOOP 76 MINUTES AND DID NOT GET THROUGH. CALL CUSTOMER SERVICE TO UPGRADE SERVICE AND YOU WILL GET SOMEONE WITHIN 2 MINUTES. THEN COMPLAIN ABOUT THE SERVICE. YES THE QUALITY IS B*A*D, B*A*D, B*A*D. WHAT WILL HAPPEN WHEN THE GOVERNMENT MANDATED CHANGE TO DIGITAL KICKS IN.

Here in Illinois,.Comcast

Here in Illinois,.Comcast bought out and still disgiuses itself as "Insight". Put bluntly,..they are a horrid provider and customer service is absolutely PATHETIC. Ex. Cable Iternet: ...slow....slower...slowest....at one point slower than a DIAL UP,.. Numerous calls,..and fruitless repair visits,...and subsequent arguments with inept sales and service people have soured this whole community on "Comcast". And the pricing?....Plan on spending at least 90 bucks for their HD programming,...which consists of PART TIME HD on the local networks, and 24/7 HD on maybe ,...MAYBE 5 channels. I'm going back to DIrect TV at months end. COMCAST potential customers BEWARE!

I just got off the phone

I just got off the phone after setting up for Direct TV installation next week. I have had Comcast for the last 6 years. I'm done. The NFL network debacle was the finally straw. Comcast had NFL Network last year on my Digital package, but now want me to upgrade to a Sports package (for more $$) to receive it. I am only interested in a few NFL games that will be carried this year, so am not paying extra every month for it.

We just switched to Direct

We just switched to Direct TV from Comcast cable, internet and phone. My bill was over $220 a month for all three services (we had premium cable service). The phone was over $49 a month alone after their so called deals ran out. Vonage is half that!!! How can they get away with it? Their customer service is the WORST I've ever had to deal with and we had them out to our house (mostly contract workers, not actual Comcast employees) over 12 times in a two month span because of poor service issues. I couldn't take it anymore so we switched and we are GLAD WE DID!!! I love it!

The bonus was Direct TV's ON DEMAND service which just started two days ago! This is the BEST! Their HDTV quality is outstanding and I am quickly becoming a couch potatoe but who cares!! :)

Happy new customers in Atlantic City, NJ area.

I just had Comcast installed

I just had Comcast installed last week. I've already had to call them 3 times for service issues. The digital signal also seems pretty weak. It was constantly going in and out during the Colts/Pats game on Sunday. I had to switch over to the analog channel instead of the HD channel. I'm paying approx. $69.00/mo. (no premium channels) for this. I can't have Direct TV in my apartment building, but if I could, I would get it.

If you want all digital

If you want all digital channels, then you have to go with Direct Tv satellite. If you get "digital tv" with Comcast, you have to order the basic and expanded cable packages to get the first 90 or so channels. Those channels aren't even digital. A majority of the digital channels are the lousy audio music channels. Big deal.

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  • DIRECTV beats Comcast
    I picked DirecTV because everyone said the quality was better than cable (which it is). I hate Comcast. They were always raising their fees. The bundle they offered intrigued me, until I did a little research and found out what I would actually pay. No thanks! DirecTV has a better price and better picture quality. And Verizon DSL for phone and internet is a better deal too. Easy descision once you know the facts.

    Anonymous

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August 8, 2008