Remember the good old days when you could call any company that provided you a service and actually speak to a live live person. You didn't have to keep pressing numbers on the phone and listen to various menus. You just picked up the phone. Dialed the number of the company you were calling and a real person answered the phone. That person then transferred you to the correct department where lo and behold another live person answered your call . You were able to conduct your business, end your all without being charged for the service.
Comcast it seems has decided to add their own unique twist to this age old service for folks who wish to speak with an actual living and breathing human being while paying their bills over the phone. Should one wish to converse with a real person there will now be a charge of $3.99. This fee will go into effect March 11. Seems pretty ridiculous to charge people for this service especially when the're calling to give Comcast money for their services. Guess Comast is looking to turn a buck any way they can.
