DIRECTV Customer Service

DIRECTV: Great service in your hometown

Whether you live in Maine, Alaska, or anywhere else in the United States, you can receive DIRECTV's great pricing, customer service and the most varied programming available in the market. A national company, DIRECTV offers national pricing and lots of special offers. A growing number of families are making the switch to DIRECTV, choosing our 100% digital quality and stand-out customer service!

Cable monopolies: choppy tv picture, poor customer service


Why limit yourself by buying into the cable monopolies? After all, monopolies are prone to poor customer service and cable companies have had more than their share of complaints. Customers say that pricing isn't as good, program packages pale in comparison and service is not what it should be.

On top of all that, cable companies often give you a choppy image. Even "digital cable" is susceptible to loss of signal due to storms, wind and construction. To complicate things even more, it can take cable companies a long time to find that their line is down, especially in suburban and rural areas.

J.D. Powers & Associates Customer Satisfaction ranking


DIRECTV's superior customer service is reflected in their being awarded the #1 Customer Satisfaction ranking by J.D. Powers & Associates in 2007 - for the fourth year in a row! This Residential Cable/Satellite TV Customer Satisfaction Study was based on reviews from 17,033 households in the US. This year, DIRECTV won the distinction in the Eastern, Western and Southern sections of the country, three regions encompassing 43 of the 48 contiguous states. This rating speaks volumes about the company's continued excellent service to millions of customers.

Viewers have given us the thumbs up again and again! So it's no surprise that DIRECTV has become synonymous with world class customer service. All of our customer service representatives receive the same excellent training and are experts on the various programming options and such popular features as High Definition (HD) and Digital Video Recording (DVR).

DIRECTV a leader in HD tv


By year's end, customers will be able to view 100 channels in HD and receive local HD programming in most metro areas. There's no question that DIRECTV is the way to go for razor-sharp programming that brings lifelike picture to your screen.

You have a choice! Call now to find out how DIRECTV compares to your cable company's pricing, programming and service - there's no obligation and we'll tell you more about the differences among television providers. DIRECTV's reliable and ever-expanding, top quality service might just be right for you!
 
1-800-431-1221

Your Local TV Channels Los Angeles

  • CBS
    2
    hd available
  • NBC
    4
    hd available
  • ABC
    7
    hd available
  • FOX
    11
    hd available
  • CBS
    81
    hd available
  • CW
    5
    hd available
  • NBC
    83
    hd available
  • ION
    30
  • ABC
    87
    hd available
  • PBS
    58
  • PBS
    24
  • PBS
    28
  • PBS
    50
  • Fox
    89
    hd available
  • Uni
    34
  • IND
    9
    hd available
  • MNT
    13
    hd available
  • IND
    18
  • IND
    64
  • IND
    63
  • IND
    62
  • IND
    22
  • IND
    57
  • IND
    56
  • AZA
    54
  • TMO
    52
  • IND
    31
  • TFT
    46
  • IND
    44
 
May 18, 2008
 
skip to site navigation