Installation

Do you live in an apartment, townhouse or condo? Do you wish you could order satellite tv from DIRECTV, but don’t know if it is allowed in your complex? There’s something important to remember -- the law favors you and your quest to install DIRECTV.

The Federal Communications Commission has ruled that local governments and homeowners associations cannot enforce “unreasonable restrictions” on satellite dishes that are one meter or smaller in size. Needless to say, the landlord does have the final say because it is his or her property.

Yet apartment managers often do allow DIRECTV satellite dishes to be placed either on the rooftops or, if this is not possible, installed on a private patio or balcony. The essential thing is that the homeowner or renter have a clear view of the southern sky to direct the dish.

Experience has shown that it’s always worth asking about having DIRECTV in an apartment, townhouse or condo. Often it can be arranged, unless there are structural or other reasons why it’s simply impossible. Cable is not the only option, even if it’s typically chosen in these residences. The trend is changing, and DIRECTV may well be available where you live.

We make it easy to get set-up with DIRECT TV

With DIRECT TV there's no equipment to buy and no start-up costs! Plus, DIRECT TV Standard Professional Installation is FREEˆ and you get free shipping and handling.

Free HD setup

Confused by all the cables, connectors, and controls on your HDTV? Let DIRECTV's Professional Installers make sure your HD is set up properly. They make sure you get the absolute best picture your HDTV can deliver - free.

Certified Local Installers

At Expert Satellite we use DIRECTV's own nationwide network of certified local installers. They are prompt, courteous, and will bring everything needed to start your DIRECTV service.

Why wait? In most areas a local installer can be there as soon as tomorrow! Call us now to get an installation appointment that works best for you. It's as easy as it gets!

DIRECTV Standard Professional Installation includes:

-Mounting of your satellite dish on an outside wall with the necessary hardware, within 125 ft. cable length of your TV. Plus, the hardware necessary to mount and ground your satellite antenna.
-Up to 125 ft. of RG-6 cable for standard receivers; up to 125 ft. of dual RG-6 cable for advanced product installations.
-Routing of all cables to one TV per receiver installation either through an exterior wall (frame or one layer of masonry) or from your basement and connection to an existing phone jack within 25 ft. (connection to a phone line is required for DIRECTV System activation; if multi-receiver installation, all receivers must be hooked to the same phone line).
- Connection to your TV, VCR and DVD player, if co-located, and activation of DIRECTV programming.
-Once your DIRECTV System is installed, the professional installer will demonstrate how to use the DIRECTV System, including programming your remote and any services associated with DIRECTV. Installation of more then 4 receivers and custom installation available for a charge.
-If you rent your property you will need your landlord to sign this installation permission form and give it to the DIRECT TV installer on the day of your installation:
Click Here to download the Installation Permission Form.
Haga clic para Aquí descargar la Forma Española del Permiso de la Instalación.

DIRECTV Installation FAQ

Where do you install the DIRECTV Dish?
-To receive DIRECTV programming your home needs a clear view of the southern sky, unblocked by trees or buildings. Once that is determined, our professional installers mount the DIRECTV dish in the most appealing location for your home, apartment, condominium or townhouse.

Can I get DIRECTV programming if I live in an apartment or condominium?
-Yes! Many apartment and condominium residents have the dish installed on a private patio or balcony with a clear view to the southern sky. Ask for approval from the manager of your home, apartment, condominium or townhouse prior to set-up. If management has concerns about this, visit the FCC website for information about your rights to use a DIRECTV dish.

What will I get with standard professional installation?
-You'll receive a service call from a highly trained installer, installation of a dish on your roof, balcony or other location, running of up to 125 ft. of cable, 25 feet of phone line, drilling through one wall, connection of your receiver to your TV and VCR or DVD player, and a mini-lesson about your system and activation of your service.

Can I use just one DIRECTV dish for the whole house?
-You can use one dish for up to 6 receivers/rooms.

How large is the DIRECTV dish?
-The DIRECTV dish is small and unobtrusive with dimensions being 20" wide by 18" tall. All are round or oval shaped. Note: If you order a DIRECTV WorldDirect Service package, the DIRECTV Dish is 36" wide, round or oval shaped.

How long will it take to get my equipment?
-Equipment comes on your scheduled installation date and will be delivered by the installer. Installation dates are generally available within 24-72 hours of when the order is placed.

What happens when I move?
-Just call DIRECTV before you move and let us know when and where you'll be moving. The DIRECTV MOVERS CONNECTION gives you a new dish and standard professional installation with your annual commitment to any TOTAL CHOICE or OPCIÓN EXTRA programming package or above. Leave your DIRECTV dish behind and only take your existing receivers and remotes with you when you move.

-The account holder, or someone over the age of 18 authorized to make installation, payment and account decisions on behalf of the account holder, must be at home for the installation. If you live in an area governed by a Home Owners Association, installation of a DIRECTV System may require pre-approval. If you are not the property owner, the installer must have approval from your landlord before starting the work

Can I suspend my account?
-No fees are charged to suspend an account; no services will be charged during the period of suspension
-No startup fee to turn service back on; automatically restarts on date customer selects
-Customer balance must be $0 to suspend account
-Customers with 1 account are allowed up to 2 service suspensions every 12 months
-Customers with 2 or more accounts are allowed up to 4 service suspensions per account every 12 months
-Account must be active at least 60 days before suspending
-Service can be suspended between 30 days and six months at a time

There are some definite advantages to choosing a tv provider that is both a national company and very established. DIRECTV has a definite presence in the satellite tv market and is able to offer its customers more because of it. As soon as you subscribe to DIRECTV, benefits and special deals become yours.

FIrst off, don’t worry about having to pay for your HD or DVR Receiver, as you’ll get an instant online rebate! You’ll see this deal up on the website. You’ll still have to pay the low monthly fee for HD, DVR or HD/DVR service, but equipment won’t cost you a thing. And you can also know that you’re getting a good quality receiver that has received favorable reviews from customers and offers the latest in advanced features. Other companies often charge for their equipment and may charge for installation. This isn’t true with DIRECTV.

Right now you can lock in savings for an entire year, after a mail-in-redemption, with the offer ending February 26, 2008. You can save $10 per month on qualifying packages and receive 4 premium networks -- HBO, SHOWTIME, Starz and Cinemax -- free for a full three months! This gives you tons of entertainment and movies of every genre.

Too often, smaller companies are so strapped financially that they can’t even consider offering these special deals. They simply don’t have the financial backing. With DIRECTV it seems like the only thing that doesn’t change are the special offers. The promotions, deals and instant rebates are all just par for the course.

It's a great idea to get DIRECTV's High Definition (HD) programming in 2008. This year will be the year to do it, as by the end of 2007 DIRECTV plans to offer 100 channels in HD, leading the way in crystal clear programming. Why not go for super clarity?

Let’s face it, not everyone is as good at figuring out the technical side of tv. If you subscribe to DIRECTV, you don’t have to worry about any of this. You can let their trained technicians take care of your set-up. You might need a DIRECTV satellite dish and receiver, or that plus an HD or HD/DVR receiver.

Whatever the situation, DIRECTV doesn’t require you to have any special technical know-how. You can just sit back, relax and enjoy the show once everything is all hooked up and ready. You won’t run into the customer service problems of most cable companies.

Installation is free and trained technicians know exactly what they’re doing and don’t skimp on service. You won’t be left hanging for hours or days as with other providers. Not only is installation free, but the HD & DVR equipment is free after an instant online rebate. Being a national and well-established company, DIRECTV is able to offer these kinds of perks. Most companies can’t afford to do this on a long-term basis. Note that there still may be an HD or HD/DVR service fee, depending on the package, but these are very low monthly rates.

DIRECTV is all about making it easier on your end. Why not take advantage of these special offers? Whether you’re subscribing for the first time or receiving an HD upgrade, let DIRECTV take care of all the technical stuff.