DIRECTV vs. Charter Cable TV
DIRECTV vs Charter
If you're shopping for television service, you have a choice. You can go with a cable company, like Charter communications, and deal with the same old problems. Or you can choose DIRECTV, America's leading satellite television provider.
Here are some common questions you may be asking yourself about your TV service:
Will I receiver good customer service?
DIRECTV has had 11 years of higher satisfaction ratings than cable. That's according to the 2012 American Customer Satisfaction Index, which ranks the largest national cable and satellite TV providers.
Is it a good value?
DIRECTV is better than ever, with 100% digital channels and worry-free signal reliability. You simply get more for your money. Cable’s pricing is often confusing and varies greatly from region to region. With DIRECTV, you get the same great channels and the same low rates no matter where you live.
Will I get the channels I want?
See our channel line up with pricing and compare to your cable bill! DIRECTV offers more channels at a better quality for less money. Judge the facts for yourself. With DIRECTV, local channels are included with every package, where available. You’ll also get the best selection of specialty, sports, educational, and premium networks.
DIRECTV has also been consistently growing in subscribers over the years. Cable can’t say the same. With a lot of the major cable companies posting losses over the past few years, it seems that a lot of consumers have realized they’ll get better service, more channels, and a better overall experience with DIRECTV — all for less than cable!
With DIRECTV, you're getting the best of both worlds: service and value. So the choice is clear. DIRECTV always has been and will remain the leader in high quality entertainment. If you want the best value while also getting the best entertainment experience out there, don’t keep paying high prices for mediocre service. See what you’re missing and switch to DIRECTV today!
Charter High-Definition vs DIRECTV HD Programming
Do you have a new HDTV or are you about to get one? Then you should know…DIRECTV is the leader in high definition programming with 190+ of the best HD channels. Charter Cable doesn’t even come close! Your HDTV is a big investment, don’t settle for a limited HD channel selection with Charter, get the best with DIRECTV. DIRECTV broadcasts every channel nationally, you get them no matter where you live.
With DIRECTV you watch all your local news and primetime shows in crystal-clear HD picture. DIRECTV offers HD Local Channels (ABC, CBS, NBC, Fox) and HD Regional Sports Channels in most metro areas. Use our website right rail navigation to check Local Channels in your area.
Call us toll free and let our DIRECTV Experts help you make the right entertainment choice for your family and budget. Or click here for the latest DIRECTV New Customer Promotion.
DIRECTV has made huge innovations recently with their technology and equipment. DVRs let you pause, record and rewind live TV from any room in your house. TV apps bring your favorite websites straight to your TV. Or share pictures, videos and more from your computer to the big screen with the touch of a button! DIRECTV is always on the cutting-edge of technology. Cable is just catching up.
DIRECTV Packages Beat Charter
DIRECTV’s packages have a luxury of choice. With DIRECTV you get award winning customer service, 100% digital-quality picture and sound on every channel, exclusive sports, 190+ full-time HD channels, access to more than 285 channels and much more. And the good news is that you now have a choice! Vote with a subscription to DIRECTV satellite TV and join our 19.5 million customers!
So don’t settle for cable, upgrade your television experience today! Call us toll free and let one of our DIRECTV experts help you choose the DIRECTV Channel Package that best suits your family and budget.
Charter is Criticized
Charter's history of very poor customer service, poor customer support and frequent billing problems, lead the Better Business Bureau to issue a warning to consumers about the company.
DIRECTV Ranks Higher in Customer Satisfaction than Charter Cable
In sharp contrast, DIRECTV has scored higher customer satisfaction ratings than cable for ten years running, among the largest national cable & satellite TV providers. 2012 American Customer Satisfaction Index.
DIRECTV prides itself on customer service, providing free installation and award winning customer and technical support. You can finally enjoy the television service you deserve — no more hassles and aggravation!
DIRECTV Customer Promise
DIRECTV strives to deliver the best television experience for you every day. Committed to the principles of honesty and integrity, DIRECTV employees are determined to provide you with prompt, courteous and excellent service. DIRECTV promises to do its best to resolve any issues that might arise as quickly as possible. And DIRECTV will continue to develop unique, innovative programming and services that you have come to expect and enjoy from DIRECTV.
This is DIRECTV's promise to you. What is Charter promising you?
DIRECTV: 100% Digital Quality
Not only does DIRECTV offer the biggest selection of sports and movies around, but you'll also get to watch every single channel with 100% digital-quality picture and sound. That means over 285 channels of crystal clear entertainment brought to your home TV.
DIRECTV Exclusive Sports
Do you love sports? If so, DIRECTV has your game, offering over 35 regional and specialty sports networks featuring action-packed programming from the NFL, NBA, MLB, NHL and MLS. Avid football fans can sign up for DIRECTV’s exclusive NFL SUNDAY TICKET™ to watch up to 14 NFL games per weekPlus, you can enjoy all the NFL action in high definition! Other exciting sports packages include MLB Extra Innings.
Charter's sports fans simply can't access this great action, though the cable company does offer a basic line-up of games from the major sports organizations, along with wrestling and UFC events on Pay-Per-View.
DIRECTV Original Programming
With DIRECTV you have access to world premiers of your favorite shows and series from national and premium channels such as National Geographic, Showtime, Starz and more. Plus, watch groundbreaking concerts and DIRECTV exclusive channels like the 101 Network. DIRECTV is your front row seat to a variety of DIRECTV-only entertainment. Simply, Charter just can’t compete.
DIRECTV Beats Charter Digital Cable TV. Compare for yourself:
|Free local channels||Yes||Yes|
|Highest # of channels||Over 285 channels||Over 100 channels|
|Customer service||Higher customer satisfaction rating than cable 11 years running.
2012 American Customer Satisfaction Index. Among the largest national cable and satellite providers.
|Very poor reviews; warning issued by Better Business Bureau|
|High Definition (HD)||190+ HD Channels, with the capacity for 200!||Over 35 channels in HD, including local channels|
|Digital Video Recording (DVR)||HD DVR offers built-in dual tuner and can record up to 100 hrs in HD and 400 hrs in SD††||Dual-tuner DVR|
|Whole-Home DVR||Yes — watch your recorded content in any room with a single DVR.^||No|
|Sports programming||Variety of exclusive sports programming such as NFL SUNDAY TICKET™||Major sports events; lacks exclusive programming|
|Installation||Free Standard Installation||Installation Fee|
|Music||Up to 84 SonicTap radio stations||45 Digital Music Channels|
|International programming||Over 30 different languages represented||Very limited|