Our DIRECTV specialists will answer all your questions and help customize a DIRECTV package that's perfect for you!
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Get it all from DIRECTV:
The most HD channels.
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*This is for new customers only. If you are an existing DIRECTV customer, please call 1-800-494-4388.
Ordering DIRECTV: What to Expect
With DIRECTV, you get the most professional standard installation in the business, and it all comes FREE with your DIRECTV programming package. Simply call the number above and you'll speak to a DIRECTV representative about your pricing and options. After you set up your appointment, a local technician will bring all the hardware to your residence, position your satellite dish so you receive the best signal possible, and get you started with helpful remote control and equipment tips. Standard professional installation in up to four rooms only. Custom installation extra.
DIRECTV Ordering FAQs
Q: What comes with a DIRECTV System?
A: DIRECTV receives television programming signals from orbiting satellites in space. Therefore, in order for your DIRECTV to work, you'll need a clear view of the sky. This is why DIRECTV uses a roof-mounted satellite dish to receive a signal. Your DIRECTV technician will come equipped with everything necessary for mounting a satellite dish, as well as a receivers for the number of TV you want to receive DIRECTV, a remote control, and any other equipment necessary to complete your order.
Q. Will my surround sound system work with my DIRECTV?
A: Yes! DIRECTV systems work with Dolby Digital surround sound so you can get life-life sound throughout your home theatre with ease.
Q What if my roof does not have a clear view of the sky?
A: DIRECTV installation can be adjusted to suit unique situations. Pole mounts are a popular solution for areas where trees or objects obstruct roofs. No matter what your home needs, DIRECTV has got you covered.
Q: What if I Live in an Apartment or Condo?
A: You don't need to own a house or even live in a house in order to get the best TV entertainment on the planet. DIRECTV installers can mount a satellite dish to the most convenient place on your condo, townhouse, or other dwelling.
Q: I don't own my home/apartment. Can I still get DIRECTV?
A: Both homeowners and renters can enjoy DIRECTV! If you are a renter with a landlord, you simply have to get permission for the mounting of the satellite dish.
Q. What happens if I move before my DIRECTV contract is up?
A: DIRECTV makes moving a breeze. Since we are available across all 50 states, you can simply take your service with you. We'll even help you get set up at the new place! You will receive more info on how to transfer service and equipment when you become a new customer.
Q: How long before I get my equipment?
A: There's no wait for your equipment, because your DIRECTV installation technician will bring it along! There is often next-day installation appointment availability, too!
Q: How big is the satellite dish?
A: DIRECTV customers usually need just one dish. The satellite dish options today are quite discreet and low profile, ranging from 18 centimeters up.
Q: Why Do I Need a Credit Card To Order?
A:Even if you have $0 startup costs- which is often the case - we will need a credit card number to check credit and secure your order. We accept Visa, MasterCard, American Express and Discover. Sign up for auto bill pay and see even more savings!
Q: When will I get my bill?
A:The day your DIRECTV service begins will become the date you receive your bill each month
Q: Why should my receiver be connected to my phone line
A: DIRECTV allows you to order movies and events with your remote control and can also provide caller ID straight to your computer screen. Not a fan of wires? Simply buy a wireless phone jack and you can connect your receiver without the hassle of wires.
Q: What exactly is High Definition? Is that the same as 100% Digital?
A: Digital television is a new technology that digitally transmits and receives television signals. High Definition Television is only available through a digital signal. It provides an improved signal which allows for a superior, high-definition picture. In order to view high definition, you must be watching an HD channel, with an HDTV, subscribe to high definition service.
Q: How can I record live TV with my receiver?
A: The DIRECTV DVR and HD DVR enable you to pause, rewind, record and store up to 400 hours of live television. Only DVR receivers have this capability. In addition to your DVR receiver you must subscribe to DVR service.
Q: How do a get started?
A: DIRECTV has programming packages for every family. You can start with as little as 140 channels or go up to more than 285 channels, it all simply depends on your budget and viewing preferences. Just call the number above and an expert can walk you through DIRECTV packages and options. Want to add premium movies or sports networks? DIRECTV has a variety of a la carte options as well. From games to adult programming or an entire network designed specifically for babies, DIRECTV has the channels you want. Call today!